Paramedic Mathew Fox, from Birmingham, says he was completely unaware daughter Megan was costing him a fortune as she played 'Petville'.
Mathew had let the youngster use his account to play the popular game because he does not think she's old enough to have an account of her own.
But as she bought virtual clothes and furniture for a colourful make-believe pet, he didn't know it was all being charged to his PayPal account.
That was until he received an spate of emails confirming the £250 virtual spending spree… we probably shouldn't repeat the status update he made shortly after.
Speaking of the incident Mathew said: "She was sat next to me playing the game, asking me and her mum which dresses we preferred.
"We played along, suggesting which ones to buy, not realising that she was actually spending money."
Under the site's rules, if someone in the account holder's household, or somebody known to them makes an unauthorised online purchase, they are not eligible for a refund.
"We couldn't believe that she'd spent all that money in such a short time, but we thought that something could be done about it," added Mathew.
Richard Appleton, a Facebook spokesperson, said: "The parent needs to take responsibility for adding their details to a Facebook account. The terms make it very clear that what you're doing is adding your payment details and once you buy something it's bought."
"In this case Facebook will work with PayPal to make sure a refund is given."
LINKS
Petville
"We played along, suggesting which ones to buy, not realising that she was actually spending money."
Under the site's rules, if someone in the account holder's household, or somebody known to them makes an unauthorised online purchase, they are not eligible for a refund.
"We couldn't believe that she'd spent all that money in such a short time, but we thought that something could be done about it," added Mathew.
Richard Appleton, a Facebook spokesperson, said: "The parent needs to take responsibility for adding their details to a Facebook account. The terms make it very clear that what you're doing is adding your payment details and once you buy something it's bought."
"In this case Facebook will work with PayPal to make sure a refund is given."
LINKS
Petville
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